Knowledge Management Competence for Enterprise System Success

Knowledge Management Competence for Enterprise System Success

This study conceptualizes, operationalises and validates the concept of Knowledge Management Competence as a four-phase multidimensional formative index. Employing survey data from 310 respondents representing 27 organizations using the SAP Enterprise System Financial module, the study results demonstrate a large, significant, positive relationship between Knowledge Management Competence and En...

Knowledge Management Competence for Erp Implementation Success

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Knowledge Management as an antecedent of Enterprise System Success

Organisations invest substantial resources in Enterprise Systems (ES) expecting positive outcomes for the organisation and its functions. Yet, many ES projects have reported nil or detrimental impacts. The effective management of ES-related knowledge has been suggested as a critical success factor for these ES projects. This paper analyses the impact of managing knowledge on Enterprise System s...

Knowledge Management System Success Factors

Knowledge Management for Competence Management

In companies, competence management involves several heavy processes that we have categorised in four classes: competence identification, competence assessment, competence acquisition, competence usage. Competence management, being the management of knowledge about competence, can also take advantage from the knowledge engineering techniques to support the mentioned processes. The paper classif...